Welcome - Shozam

Shozam Helpdesk Verify you can receive emails from us. Add "shozam.com" domain to your email "safe list". After you Submit a Ticket, a confirmation email is sent to you right away. If you do not see this email in your "inbox", check your "bulk mail" or "junk mail" folders.
		Knowledge Base Look for answers to common questions

		Submit a Ticket Send in a new ticket to the department you wish

		Get Tickets Sends an email to you with a list of your tickets

		View a Ticket Examine the correspondence of a specific ticket

		Agent Login Login as an agent or admin of SmarterTicket

Activation Issues For all activation related issues, please provide your order id and hardware number. The hardware number is unique for each computer and is displayed on the Activation Tab in Step 1 of Shozam. Upload Issues Please refer to the FTP upload preset verification steps article in the knowledgebase.